Adding more languages to your bot seems to be a simple thing and a great opportunity too: the more languages you can teach your bot, the more clients will be interested in buying your services as a bot developer. But it’s a challenging UX problem and not simply the matter of translating all text. Think of it as a redesign project or building new versions of your bot and this approach should help ensure a bug-free, enjoyable UX.

Non AI-based bots with carousels, buttons can be created in other languages with ease as they are just like apps. In the case of AI-based bots, it is a completely different ball game. The amount of work you have to put in is at least 100 times of that.

In the article below author has shared some workflow insights he has collected from bot developers and also his localizer’s perspective on building with future localization in mind, shaping a localizable personality, crafting a localizable script, and even the dangers of your bot using certain emojis when socializing with foreigners 😲

Article is super big but valuable as fuck. Try to find time on weekend to read or at least to take a look 📖

⌚️21 min read (super big)

https://chatbotsmagazine.com/do-you-want-your-chatbot-converse-in-foreign-languages-my-learnings-from-bot-devs-9b608f685f5b