Here's a starting framework for developing voice and tone in chatbots.

Why does it matter?

Voice and tone can help conversations seem natural. So chatbots are really depend on it. And to build a good product, you need to build a good persona first.

⌚ 8 min read (bigger than usual)

https://chatbotsmagazine.com/branding-bots-part-1-crafting-voice-and-tone-for-your-chatbots-and-voice-interfaces-ac102ad51f56