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Forward-thinking organizations across financial services are already beginning to use AI to automate tedious processes.

But what are the advantages of using chatbots in financial sector?

AI chatbots with emotional intelligence can deliver spend analysis and stock advice, assist in opening or closing an account, transfer money, or resolve a credit charge dispute — decreasing costs a lot.

A real chance to improve banking business, right?

⌚️ 4 min read (good one)

https://venturebeat.com/2017/05/26/financial-services-sector-needs-ai-not-customer-service-for-dummies/
VentureBeat Financial services sector needs AI, not ‘Customer Service for Dummies’ Guest The financial services sector is lagging in customer engagement, despite being a leader in modernizing across more complex functions, like trading and managing transactions. What gives? The handbook Customer Service for Dummies says to “design customer…
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