Bots market has already rolled up $24 billion. Some of the most obvious uses for bots revolve around communication, customer service, and ecommerce.
But more & more companies try to personalize customer interactions through using bots and spending significant resources on creating new experiences.
As for me, it's a great piece of content to learn more about using AI bots for business and gain some insights about what happens next, as bots become a bigger part of the B2B landscape (hint: data analysis wins).
⌚️ 3 min read
https://venturebeat.com/2017/04/13/how-ai-finds-big-value-in-big-data/
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