Hey everyone, Vasili from BotCube is here! I'll help Maxim to curate & share more awesome content about bots 🤖 ❤️

A friend of mine Paul Boutin from Chatbots Magazine recently wrote a great piece of content about natural language processing in chatbots. Do bots require NLP at all? Actually it's a very tough question, because current state of tech doesn't allow you to easily build conversational logic without making a ton of intents and most NLP bots (even from giants) still suck.

From my perspective, the best solution is to build mixed interfaces: integrate NLP where needed and add buttons & structured messages for actionable items. I also shared some thoughts in this article how chat helps to create trust in banking bots so be sure to check it out 😉

https://chatbotsmagazine.com/does-a-bot-need-natural-language-processing-c2f76ab7ef11